Frequently Asked Questions

We Get Asked Lots Of Questions About Our Ironing Services, So We Hope The Following Will Be Helpful.

If You Have A Question That Isn't Covered Below,  Please Give Us A Call Or Drop Us An Email And We'll Be More Than Happy To Help You With Your Enquiry.

Q: Which Areas Do You Cover?

We Deliver To Uckfield And The Surrounding Districts - Including Maresfield, Framfield, Buxted, Heathfield, Horam, Isfield, Ringmer, Newick, Blackboys, Palehouse Common, Lewes, Crowbourough...

Q:  Is There A Minimum Charge For Collection And Delivery?

There Is A Minimum Charge Of £15 For Collection And Delivery. There Is No Minimum Charge For Dropping Off And Collecting.

Q: How Much Do You Charge For Collection And Delivery?

Collection And Delivery Is Free For The First Mile. Thereafter, We Charge £1 Per Mile Each Way. (We Use Google Maps To Calculate The Distance From Our Postcode - TN22 1TU)

Q: What If I Only Require A One-Off Service?

Everyone Is Welcomed With The Same Professional Approach, Whether It's For A One-Off Or A Weekly, Fortnightly Or Monthly Service.

Q: Do You Supply Coat-Hangers And Protective Plastic covers?

We Do Not Supply Hangers,  But All Shirts And Tops Are Returned In Protective Plastic Coverings. 

Q: Do You Hang Or Fold The Clothes?

We Ask That You Provide Enough Coat-Hangers For All Shirts, Tops, T-Shirts And Jumpers As These Will Not Be Folded.  

 

Trousers, Jeans And Shorts Will Be Folded Unless Trouser Hangers Provided.  

 

All Bedding And Towels Will Be Folded.

Q: What Is Your Normal Turnaround Time? And Do You Offer A Next Day Service?

There Is A Normal Turnaround Time of 48 Hours.

If You Require A Next Day Service, This Can Be Arranged For An Extra 15% On Your Total Bill.

Q: Are Your Premises Smoke Free And Pet Free?

Yes They Are.

Q: How Do I Pay For My Ironing Service?

Payment Is By Cash, And Is Due In Full On Receipt Of Your Ironing.

A Text Message Or E-Mail Will Be Sent When Your Ironing Is Ready, Along With The Total Payment Due.